The same is true for all the items under Universal Serial Bus controllers. Here are my options:Īlso, I should point out that Video Controller is the only thing under Other devices and it has a yellow exclamation mark. Note: When I get to the Device Manager I don't see an option for Human Interface Devices (where the mouse device is). Things I have not done (and would appreciate detailed steps if you feel this is the way to go):ġ) Uninstalled all the mouse drivers on the machine and reboot. My suspicion is that the Kaspersky install has overwritten a driver of some sort.
I have tried the mouse/keyboard on another computer and the mouse works just fine there.I bought new batteries for the mouse and that didn't matter.I have installed the latest version of Logitech's SetPoint (with the updated drivers) on the problem computer (via remote desktop) and that didn't seem to matter.When I boot on the problem computer, I am able to use the keyboard, but not the mouse.I am not able to login to the Windows XP Pro box that has the frozen mouse (because I can't work the mouse) but am able to remote desktop to this computer. Now the mouse is frozen in the middle of my screen. I recently updated my Kaspersky software and rebooted.
I have been using them just fine with the system drivers for almost a year now. I have a Logitech Optical Mouse/Keyboard.
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